At Khidmah Care, we are committed to delivering your orders safely and on time. Please read our delivery policy below for better understanding.

1. Delivery Coverage

We currently provide delivery services across Bangladesh.

2. Delivery Time

• Inside Dhaka: 1–3 working days
• Outside Dhaka: 2–5 working days

Delivery time may vary depending on location and external factors.

3. Delivery Charges

• Delivery charges may vary based on location and order size.
• The exact delivery fee will be shown during checkout before confirming the order.

4. Order Processing

• Orders are processed within 24 hours after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

5. Delivery Method

We use trusted courier services for product delivery to ensure safe and timely arrival.

6. Delivery Delays

Khidma Care is not responsible for delays caused by:

• Natural disasters
• Political issues
• Courier service delays

However, we will try our best to keep you updated.

7. Order Tracking

Customers may contact us to track their order status using phone or email.

8. Failed Delivery

If the customer is unavailable or provides incorrect information:

• The delivery may be delayed or canceled
• Additional delivery charges may apply for re-delivery

9. Contact Information

For delivery-related queries, contact us:

Khidma Care
Address: Sajirhawla, Patuakhali, Koralia 8640, Rangabali, Barishal, Bangladesh
Phone: +880 1740-741936
Email: contact@khidmacarebd.com